Who is Kara Kruzeniski?

Kara Kruzeniski is a Senior Product Manager and AI Product Manager focused on conversational AI and AI voice agents, with 10+ years in tech. Her SalesCloser AI role covers product strategy, roadmap, and UX for a conversational AI sales agent she took from an idea to a platform serving hundreds of companies and handling thousands of AI voice calls every month, with a team of 8 developers and 3 QAs and a direct reporting line to the CEO. She is a co-inventor on 4 patents covering AI agent technology. She built her career through customer support, QA, and development before moving into product.

Senior PM, AI voice agents (SalesCloser AI)

Hi, I'm Kara.

I build B2B SaaS products from 0 to 1, including AI voice agents that run real sales calls.

10+ yearsin tech
4 patentsco-inventor, AI agent technology
Hundredsof companies on SalesCloser AI
ThousandsAI voice calls every month

View my work Let's talk

Voice AI Product Strategy 0→1 Roadmapping UX Spin-out B2B SaaS Discovery Cross-functional Delivery

How I Bring Ideas to Life

A hands-on approach shaped by every seat I've held: customer support, QA, development, and product.

01AI Voice Agents

Product leadership for AI voice agents that run real sales calls, from strategy and roadmap to how teams set them up and use them every day.

02Product Strategy & Roadmaps

I turn ambiguous opportunities into clear priorities and sequencing, partnering with leadership on direction while staying close to customers, CS, and engineering.

030→1 / Spin-outs

I took SalesCloser from concept through spin-out as a standalone company, shaping the product, experience, and roadmap from early build through production scale.

04Hands-on UX

I design in Figma and Stitch, and I was a developer before I moved into product. I can work through the details with engineers, from first prototype to production polish.

05Cross-functional Delivery

I coordinate across design, eng, QA, CS, and sales so ideas move from backlog to shipped product without losing the plot.

Featured work

AI voice agents, platform products, and the work behind them.

salescloser.ai

AI Product · 0→1

SalesCloser AI

From concept to standalone AI voice-agent company. Product owner through spin-out, with strategy, roadmap, and UX for agents in production.

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wishpond.com

B2B SaaS · Platform

Wishpond

Bringing an acquired product portfolio into one platform across websites, campaigns, email, and ecommerce.

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persistiq.com

Sales · SaaS

PersistIQ

Building outbound sales workflows into a larger platform while preserving what already worked.

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winback.app

Ecommerce · Retention

Winback

Helping ecommerce brands recover lost sales and expanding the platform beyond Shopify.

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viral-loops.com

Growth · Referrals

Viral Loops

Making referral campaigns easier to launch with template-driven campaign creation.

View project →

About

A little about me

I love turning big ideas into products people rely on. My SalesCloser AI role: a team of 8 developers and 3 QAs, working directly with the CEO. Before SalesCloser, I spent almost 10 years at Wishpond, growing from customer support to Senior Product Manager, with stops in QA and development along the way. That's why I don't stop at strategy: I design features and ship code too. I build strong teams that thrive under startup pressure.

PatentsCo-inventor on 4 patents in AI agent technology

BackgroundBA Philosophy (UBC); Ruby on Rails (Johns Hopkins)

More about me

Connect

Connect with me

Want to talk product, or something you're building? I'd love to hear from you.

Email me LinkedIn